Terms of Service

Last Updated: October 14, 2026

OVERVIEW

Welcome to VELORA RETRO! The terms “we,” “us,” and “our” refer to VELORA RETRO, operated by the business identified in the Contact Information section below.

VELORA RETRO operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify.

These Terms of Service (“Terms”), together with the policies referenced herein, describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy, available through the Privacy Policy link on our website. If you do not agree, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you have reached the age of majority in your state, province, or country of residence, or that you have provided the necessary consent for any minors under your responsibility to use the Services on devices you own, purchase, or manage.

To access our store or purchase products, you may be required to provide certain information, including your email address, billing information, payment details, and shipping information.

You represent that all information you provide is accurate, current, and complete and that you have the necessary rights to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to accurately display and describe the products offered through VELORA RETRO.

However, product colors and appearance may vary depending on your device, screen settings, and display configuration.

We cannot guarantee that the appearance or quality of a product will meet every customer's subjective expectations.

Product descriptions, specifications, availability, and other information may be updated without prior notice.

We reserve the right to discontinue products or limit quantities available to particular individuals, geographic regions, or jurisdictions, subject to applicable law.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase the selected products.

VELORA RETRO reserves the right to accept or decline orders, subject to applicable consumer protection laws.

An order is considered accepted once we confirm its acceptance and successfully process the required payment.

Please review your order carefully before completing your purchase.

Once an order has been accepted or entered fulfillment, cancellation may not always be possible, except where required by applicable law.

If an order is declined, modified, or canceled, we may attempt to contact you using the email address, billing address, or telephone number provided during checkout.

Returns and exchanges are governed by our Refund Policy, available on our website, and applicable consumer protection laws.

Products purchased through our store are intended for personal or household use rather than commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotional offers may change without prior notice.

The price charged for a product is the price displayed at the time your order is placed and confirmed in your order confirmation.

Unless explicitly stated otherwise, displayed prices may exclude applicable taxes, shipping charges, handling fees, customs duties, and import charges.

Any additional charges that we are required to disclose will be presented in accordance with applicable law.

Prices offered through VELORA RETRO may differ from prices available through other websites or retailers.

Promotional offers may be subject to additional terms and conditions.

You agree to provide accurate, complete, and current billing, payment, and account information.

You represent and warrant that:

1. The payment information you provide is accurate and complete.

2. You are authorized to use the selected payment method.

3. Your payment provider will honor the transaction.

4. You will pay all applicable charges associated with your purchase, including disclosed shipping charges and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

VELORA RETRO works with third-party suppliers, fulfillment providers, and shipping carriers to deliver products to customers.

Orders may be fulfilled and shipped internationally.

Delivery timeframes displayed on our website are estimates unless expressly stated as guaranteed.

Actual delivery times may vary due to shipping carrier operations, customs procedures, destination requirements, and other circumstances.

We will provide available tracking information when applicable.

We are not responsible for delays caused by circumstances beyond our reasonable control, except where applicable law provides otherwise.

Ownership and risk of loss transfer in accordance with applicable law and the agreed terms of delivery. Nothing in this section limits your statutory rights regarding lost, damaged, or undelivered goods.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including their trademarks, branding, text, graphics, photographs, videos, audio, product descriptions, website design, and other content, are owned by VELORA RETRO or their respective rights holders and licensors.

Such materials may be protected by applicable copyright, trademark, and other intellectual property laws.

You may use the Services for personal, non-commercial purposes.

You may not reproduce, distribute, modify, republish, publicly display, or commercially exploit protected materials without permission from the relevant rights holder, except as permitted by law.

The VELORA RETRO name, branding, designs, and associated materials may not be used in a manner that infringes applicable intellectual property rights.

Shopify's name, logo, products, and service marks belong to Shopify or its respective rights holders.

All other trademarks and brand names remain the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools or features operated by third-party providers.

Such tools may be provided without warranties or representations from VELORA RETRO, to the extent permitted by applicable law.

Your use of optional third-party tools is at your own discretion and may be subject to additional terms established by those providers.

We may introduce new features, tools, or resources in the future. Unless otherwise stated, these features will form part of the Services and be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, services, or materials operated by third parties.

We do not control third-party websites and do not guarantee their accuracy, availability, or content.

Accessing third-party websites is at your own discretion.

We encourage you to review the policies and terms of any third-party website before making a purchase or providing personal information.

Questions or complaints concerning third-party products and services should generally be directed to the relevant provider.

Nothing in this section excludes liability that cannot legally be excluded.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

VELORA RETRO is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases made through our store are conducted directly between you and VELORA RETRO.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of a sale between you and VELORA RETRO, including injuries, damages, or losses arising from products purchased through our store.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising out of or relating to purchases and transactions between you and VELORA RETRO.

SECTION 10 – PRIVACY POLICY

Personal information collected through our Services is subject to our Privacy Policy, available on our website.

Certain personal information may also be subject to Shopify's Privacy Policy, available at:

https://www.shopify.com/legal/privacy/app-users

By using our Services, you acknowledge that you have reviewed the applicable privacy information.

Because our store is hosted by Shopify, Shopify may collect and process personal information related to your access to and use of the Services.

Information you provide may be transferred to or processed in countries other than your country of residence, including by Shopify and third-party service providers.

For more information about how personal information is collected, used, processed, and shared, please review our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, comments, or other materials (“Feedback”), you grant VELORA RETRO a worldwide, perpetual, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.

You represent that you own or possess the necessary rights to submit the Feedback and that it does not infringe the rights of third parties.

You agree not to submit unlawful, defamatory, abusive, obscene, misleading, or otherwise inappropriate material.

We may review, edit, or remove Feedback that violates these Terms or applicable law.

We are not obligated to maintain Feedback in confidence, compensate you for Feedback, or respond to submissions unless required by law.

You may not impersonate another person, use a misleading email address, or misrepresent the source of submitted content.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct inaccurate information and update or cancel affected orders where legally permitted.

If a pricing or product information error affects your order, we will handle the matter in accordance with applicable consumer protection laws.

SECTION 13 – PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use the Services to:

1. Violate any applicable international, federal, state, or local law or regulation.

2. Infringe our intellectual property rights or the rights of others.

3. Harass, abuse, threaten, defame, intimidate, or harm another person.

4. Submit false, fraudulent, or misleading information.

5. Distribute spam, unsolicited advertising, or unauthorized promotional materials.

6. Impersonate another individual or organization.

7. Upload malware, viruses, or malicious code.

8. Collect or track personal information without authorization.

9. Engage in phishing, fraud, or deceptive practices.

10. Interfere with the security, integrity, or operation of our website.

11. Circumvent access restrictions, security features, or automated access controls.

12. Use unauthorized automated tools to scrape, extract, or exploit the Services.

We may suspend or terminate access to the Services if these Terms are violated, subject to applicable law.

SECTION 14 – AUTOMATED AGENTS

For the purposes of this section, an “Agent” means software or a system capable of performing autonomous or semi-autonomous actions on behalf of a person or organization.

Automated Agents accessing or interacting with our Services must identify themselves accurately and comply with applicable technical restrictions.

Agents must not disguise automated activity as human activity, circumvent CAPTCHA mechanisms, bypass security controls, or misrepresent their identity.

We may restrict or limit automated access to our Services when necessary to protect the website, customers, or our operations.

SECTION 15 – TERMINATION

We may suspend or terminate access to the Services where permitted by applicable law, including in response to violations of these Terms.

You remain responsible for any outstanding payment obligations incurred before termination.

Provisions that by their nature should survive termination will remain effective, including those relating to intellectual property, feedback, warranty disclaimers, liability limitations, indemnification, governing law, and privacy.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information made available through our Services is provided for general informational purposes.

We make reasonable efforts to ensure that information is accurate and current but do not guarantee that all information will always be complete or error-free.

EXCEPT AS EXPRESSLY PROVIDED BY VELORA RETRO OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED WITHOUT ADDITIONAL WARRANTIES OR CONDITIONS TO THE MAXIMUM EXTENT PERMITTED BY LAW.

WE DO NOT GUARANTEE THAT ACCESS TO OUR SERVICES WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN SUCH CASES, THESE DISCLAIMERS MAY NOT APPLY TO YOU.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY MANDATORY CONSUMER RIGHTS OR LEGAL WARRANTIES.

SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VELORA RETRO, ITS AFFILIATES, PARTNERS, EMPLOYEES, REPRESENTATIVES, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM THE USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE LOSS OF PROFITS, REVENUE, DATA, SAVINGS, OR BUSINESS OPPORTUNITIES, WHERE SUCH EXCLUSIONS ARE LEGALLY PERMITTED.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, INCLUDING APPLICABLE STATUTORY CONSUMER RIGHTS.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless VELORA RETRO, Shopify, and their respective affiliates, partners, officers, employees, representatives, contractors, licensors, and service providers against third-party claims, losses, damages, liabilities, and reasonable legal expenses arising from:

1. Your violation of these Terms or documents incorporated by reference.

2. Your violation of applicable laws or third-party rights.

3. Your unlawful or unauthorized use of the Services.

We will provide notice of relevant claims where reasonably possible.

You agree to cooperate in the defense of such claims as reasonably required.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable by a competent court, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions shall continue in full force and effect.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and operating rules published on our website, constitute the agreement between you and VELORA RETRO regarding your use of the Services.

They supersede prior communications or agreements concerning the same subject matter, except where applicable law provides otherwise.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations where permitted by applicable law and subject to any required notices or consents.

SECTION 22 – GOVERNING LAW

These Terms and any separate agreements through which we provide Services shall be governed by the laws applicable to the business operating VELORA RETRO, subject to mandatory consumer protection laws and applicable jurisdictional rules.

Nothing in these Terms deprives consumers of mandatory legal protections or rights to bring claims before competent courts where such rights apply.

SECTION 23 – HEADINGS

The headings used in these Terms are included for convenience only and shall not limit or otherwise affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

You may review the latest version of these Terms of Service on our website at any time.

We reserve the right to update, modify, or replace portions of these Terms by publishing changes on our website.

Where required by applicable law, we will notify customers of material changes.

Changes will take effect as indicated in the relevant notice or publication, subject to applicable law.

Continued use of the Services following the effective date of updated Terms constitutes acceptance to the extent permitted by law.

SECTION 25 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us using the information below.

Store Name: VELORA RETRO

Legal Business Name: [INSERT REGISTERED SOLE PROPRIETORSHIP NAME]

Email: veloraretro@gmail.com