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Last updated: October 14, 2026
Returns
Return eligibility depends on the items in your order.
Where returns are accepted, items must be returned in the same condition in which they were received: unworn or unused, with tags attached, and in their original packaging, or as otherwise specified in the return instructions. If an item has been used, damaged, or handled beyond what is reasonably necessary, we may reduce your refund.
Please contact us for information about available return options and how to initiate a return.
How to Start a Return
Whether a return or cancellation request is accepted depends on the conditions outlined above and your rights under applicable laws.
Please contact us before returning any item.
Unless otherwise stated by us or required by applicable law, you are responsible for return shipping costs for returns due to a change of mind.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if an item is defective or damaged, or if you receive the wrong item.
Exceptions and Non-Returnable Items
Certain items may not be eligible for return, as stated in the return conditions above or specified on the product page, website, or store at the time of purchase.
If you have questions about whether a specific item is eligible for return, please contact us.
Exchanges
Please contact us before returning your item to learn about available exchange options.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method unless otherwise stated. Your bank or payment provider may need additional time to process the refund and post it to your account.
If you have not received your refund within a reasonable period after approval, please contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if products are defective, not as described, not delivered within the required or agreed timeframe, or otherwise fail to comply with applicable laws.
Contact Us
To request a cancellation, initiate a return, ask about the return process or exchange options, or report damaged items, please contact us at: