Shipping Policy

Last Updated: October 14, 2026

Thank you for shopping with VELORA RETRO. This policy explains how we ship your order, how shipping costs are determined, and what to expect after making a purchase.

Order Processing

Unless otherwise stated on our website, orders are processed as promptly as possible.

Where supported by the shipping method, you will receive a confirmation email containing tracking information once your order has shipped.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times will be displayed at checkout, where applicable.

Delivery times are estimates and are not guaranteed. Estimated delivery times begin once your order has shipped. Delays caused by shipping carriers, weather conditions, customs procedures, or other circumstances beyond our reasonable control may affect delivery.

Shipping Costs

Shipping charges are calculated at checkout based on your destination, order details, and available shipping methods.

Free standard shipping may be available on selected orders when explicitly stated at checkout.

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, we will send you a confirmation email containing your tracking number and tracking link, where available.

Please note that tracking information may take some time to become available or update after shipment.

Shipping Destinations

We currently offer shipping to the United States, subject to product availability and the destinations supported by our shipping partners.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any charges collected at checkout will be displayed before you complete your purchase.

Unless expressly stated otherwise, customers may be responsible for import duties, taxes, or other charges assessed by the destination country's authorities.

Address Accuracy

Please review your shipping address carefully before completing your order.

If you need to correct your address, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has entered fulfillment or shipped.

Lost, Damaged, or Delayed Packages

If your order is lost, arrives damaged, or is significantly delayed, please contact us at veloraretro@gmail.com.

We will work with you and, where appropriate, the shipping carrier to help investigate the issue and determine the next steps.

Your rights under applicable consumer protection laws remain unaffected.

Order Changes and Cancellations

Need to change or cancel your order? Please contact us as soon as possible.

We may be able to make changes before your order enters fulfillment or ships. Once an order has shipped, changes or cancellations may no longer be possible.

Where a cancellation or refund is approved, the refund will be issued to the original payment method, subject to our Refund Policy and applicable law.

Questions?

If you have any questions about shipping or delivery, please contact our team at:

veloraretro@gmail.com

Thank you for choosing VELORA RETRO.